Our rentals are cleaned after every event. However, since they are regularly used for all types of indoor and outdoor events, some wear may be visible.
Full payment must be made one day before pick up. If not received, your pick up may be delayed or canceled.
A valid state-issued ID is required for all pickups. We will make a photocopy of your license for record-keeping. Rentals cannot be released without a valid state-issued ID.
Please make sure your vehicle is large enough to fit all the rental items. If it’s not, you can choose standard delivery for an extra fee.
If you contact us on the pick up day or realize the items won’t fit in your vehicle, we’ll add a standard delivery fee plus a $25 charge to your invoice. This must be paid before delivery.
Also, some items may not be available for pickup due to their size or shape—please check the item description on our website.
To protect your items during transport, please bring blankets, tarps, or padding to shield them from weather or road debris. Straps are required to secure the items. We recommend using an enclosed trailer for added protection.
Pick up and return times are by appointment only. We will confirm a time for you to pick up and a time for you to return.