Deposit: A 25% non-refundable deposit is required to reserve your items.
Remaining Balance: Due one day before delivery or pickup.
Standard Delivery: Included in Quote
Calculated per mile + a percentage of the order subtotal, with a $40 minimum.
Includes delivery and pickup to/from the main level.
Additional Fees May Apply For:
Steps, elevators, or distances greater than 50 ft. from the vehicle to the setup area.
Weekend Rentals:
Delivery or Customer Pickup: Friday
Delivery Pickup or Customer Return: Monday
Weekday Rentals:
Delivery or Customer Pickup: The day before your event
Delivery Pickup or Customer Return: The day after your event
Normal Business Hours: 9 AM – 5 PM Mon-Fri and 9 AM-2 PM Sat, customer pickup and return by appointment only
After-Hours:
Deliveries or pickups outside of normal business hours.
5 – 11 p.m.: $100
After 11 p.m.: $200
Exact Time Delivery:
$50 fee for delivery at a specific time.
Same-Day Delivery & Pickup:
Required for parks and some wedding venues.
Starts at $50 (distance-dependent).
Last-Minute Orders:
No same-day or last-minute orders.
Orders should be placed at least one week in advance.
Orders placed within one week are subject to the availability of items and crew.
Table Setup: $1.00 per table
Folding Chair Setup: $0.50 per chair
Tear-Down:
Available at the same rate as setup.
Advance Arrangements Required:
Setup and tear-down must be arranged prior to delivery.
Subject to labor availability.
Setup of any other items is not available.
Tent Setup:
Included in the tent rental price.
Mandatory 10% rental protection (non-refundable).
Covers:
Accidental damage or damage caused by natural events.
Does NOT cover:
Damage caused by negligence, abuse, or loss.
Excessive Cleaning Fee:
For items returned excessively dirty (e.g., mud, food, etc.).
Starts at $50.
Replacement Fee:
For lost or damaged items beyond repair.
Full replacement cost.
Re-Delivery/Pickup Fee:
For missed or rescheduled deliveries or pickups.
$100 fee.