All item viewings, customer pick-ups, and returns are available by appointment only. Contact us to schedule your time.
Frequently Asked Questions
You can book anytime, but spring and fall are our busiest seasons. Booking early helps ensure the best availability, especially for tents and large orders.
Some items are delivery-only or may already be reserved for your date. Online bookings may also close as your event date approaches to allow time for cleaning and preparation.
We serve Dayton and surrounding areas including Tipp City, Troy, Vandalia, Huber Heights, Englewood, and Clayton. Delivery availability and pricing depend on the event location and order size.
Quotes are valid for 30 days from the date the original quote is sent via email. Pricing and availability are not guaranteed until a deposit is paid and the order is confirmed.
Yes. A 25% non-refundable deposit is required to reserve your date. Orders $100 or less require full payment at booking.
We accept credit cards only for secure and contactless payment. A valid card is required to reserve your order and must remain on file for potential damages or additional charges as outlined in your rental agreement.
Delivery pricing is based on distance and order size, with a $40 minimum. Enter your event address when requesting a quote for an accurate delivery fee.
Delivery and pickup timing depends on your event date and logistics. Weekday events are typically delivered the day before and picked up the day after your event, while weekend events are usually delivered on a Friday and picked up on a Monday.
Yes, customer pickup is available by appointment for select items and smaller orders. Handling fees and limits apply.
We professionally install and remove all tents. Table and chair setup is available for an additional fee upon request.